Welcome To Porthcawl Funeral Services, Richard & Sarah Mustoe

We’re here for you day or night, with our always-on-call service. For 24/7 assistance please call 01656 783 699
Porthcawl Funeral Services, 75 New Road, Porthcawl, CF36 5DH.

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First Steps

Many people are understandably not sure what to do in the event of a death. we have included the following scenarios in order to give some initial guidance but please be assured we are available on the telephone 24 hours a day should you require any assistance or have any questions.

When a person dies at home the first call should be to the deceased’s doctor, so that the death can be certified. If the Doctor is satisfied with the cause of death the death certificate may be issued either straight away or you may be required to collect it from the surgery which the doctor will explain at the time.

If a person dies in Hospital the staff will notify the Next of kin and arrange for the Medical certificate of cause of death to be issued. Once the certificate is prepared the next Kin will be contacted by the hospital bereavement’s office to arrange collection. Once you have the death certificate you will be able to register the death. You will also be asked if the funeral is going to be a burial or cremation in order for the doctor to prepare the necessary cremation form.

When someone dies unexpectedly or has not been in regular care of the Doctor which means the Doctor can not issue a death certificate the coroner will be involved. The coroner has the authority to order a post mortem. This is so that the cause of death can be verified. Once the examination is complete the deceased will be released into the care of the funeral director and the Coroner will issue the necessary burial/cremation forms for the funeral arrangements to proceed.

What Our Clients Think

Richard and the team were there to take all the pressures away on the longest and hardest days of my life so far. Nothing was too hard and has been the most professional company I have ever dealt with. The way he took care of my Dad in the hours after he'd passed to the cremation was incredible. There was no pressure or real-time constraints on anything. I always thought a funeral like this is one I'd want to forget, but thanks to these guys it was a day we could celebrate memories with no ad...

George Schofield

Funeral Services | Porthcawl

Richard is a gentleman. So kind, caring and so understanding. We are indebted to him for his sincerity. Thank you Richard at the most difficult time of our lives xx

Jennifer Mary

Funeral Services | Porthcawl

Richard, Sarah and all the staff at Porthcawl Funeral Services were absolutely amazing, caring and supportive. They were so helpful with us planning the funeral and took so much stress of us all. They are so kind and will be grateful for everything they did for us. No one else could of done better. Would definitely recommend. Thank you so much to everyone at Porthcawl Funeral Services.

Elisha Pritchard

Funeral Services | Porthcawl

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Porthcawl Funeral Services